The CinchPro mobile app enables service professionals to manage customer requests for common issues with their major home appliances. You will be able to receive new jobs in your area and keep customers updated every step of the way through the completion of their request.
Providing you with the ability to rapidly update customer jobs and submit estimates on the go is top priority. Service professionals will now be able to:
- View all jobs assigned in simple and unified dashboards
- Review todays scheduled jobs, organized by the time that the job is scheduled for
- Quickly contact customers to ask them any questions or let them know you are on the way
- Confirm new jobs with a single click
- Rapidly update job statuses from your dashboard or in the detailed view of the job
- Connect to your Maps app with the customers address filled in for you
- Conduct simple diagnoses and photo capture of work completed for customers
This app uses location services even while the app is in the background to provide customers with an accurate status while service professionals are en route to their home. Continued use of GPS running in the background can decrease battery life.